FAQ

1. How long are shipping times?

US orders: Typically ships within one to three days of receiving an order. From there, it will take around 5-10 business days.

International orders: Typically ships within one to three days of receiving an order. From there, it will take around 10-20 business days.

2. What's your return policy?
Contact us at support@rhinoralph.com to tell us what went wrong and send along a picture. A 20% restocking fee applies. 

3. Can I cancel my order?
You can cancel your order up to 12 hours after you have made the purchase.

4. What happens if I receive the wrong item?
If there's an issue with your order -- if it's the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply contact us at support@rhinoralph.com and we will solve the issue.

5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us at support@rhinoralph.com and we will help you out.